Using social and behavior change communication (SBCC) before, during and after services can enhance the impact of a service delivery program. It can help get clients to services, improve the client-provider interaction and support behavioral maintenance. This discussion will take a broad look at effective incorporation of SBCC into service delivery for improved project outcomes as well coordination and linkages between SBCC and service delivery organizations and implementers to improve program outcomes. The discussion will begin on August 17 at 9am EDT and will run through August 18 at 5pm EDT.
More about the facilitators:
Heather Hancock, MPH is a health communication specialist with expertise in reproductive health/family planning and capacity strengthening. She has been responsible for designing and implementing SBCC programs across Asia, the Middle East, and Latin America for over ten years. Most recently she has provided technical assistance to HC3’s capacity strengthening team to develop tools and resources to enhance health communication capacity. She currently leads HC3’s service communication and provider-related activities. Prior to joining Johns Hopkins Center for Communication Programs, Ms. Hancock led health education programs in Latin America.
Shahira Hussein, MS, MBBCh joined USAID/Egypt in 2011 as a Senior Project Management Specialist in the Office ofHealth and Population. She provides technical leadership for design and implementation of activities in the areas of family planning, reproductive health, maternal and child health, and nutrition. Shahira is the health team’s youth, gender, and SBCC technical point of contact. Prior to joining USAID, Shahira worked for thirteen years with a number of international organizations on implementing USAID-funded health projects.
Jane Wickstrom, MA is EngenderHealth’s Project Director for the Expand Family Planning (FP) Project and Senior Technical Advisor for FP. For over 30 years, Ms. Wickstrom has provided technical assistance, innovative program design and evaluation services to Ministries of Health, district health officials, NGOs and the private sector to improve access and use of family planning and reproductive health services in over 20 countries in Africa and Asia. Most recently, she has focused her efforts on implementing comprehensive programming to increase access to the highly effective, yet under-utilized, long-acting reversible and permanent methods of contraception. Another technical interest of hers include: scaling-up quality improvement initiatives to ensure contraceptive security at the “last mile”; using data and advocacy to spur action for FP at district levels; support for mobile outreach services to reach under-served populations; and, reaching youth with FP information and services using innovative service and social/behavior change approaches. Ms. Wickstrom is the author of several peer-reviewed journals, technical reports, briefs, and project design documents.
Chalachew Tiruneh, MPH, CIPM is a Public Health and Projects Management practitioner with over ten years’ experience. He is currently in Washington DC as a Family Planning and Reproductive Health Program Specialist Fellow in PRH office. He has experience on range of public health issues including reproductive health, HIV, family planning, nutrition, malaria and behavior change communication. He is working on HIV, SBCC and Youth Programs in USAID since 2012. He has been an activity manager and an AOR for four programs. Before Joining USAID, he worked for Save the Children International. He is a certified project manager, public health practitioner with an MPH and currently studying his MBA.
