HC3 in Action: Enhancing Family Planning Service Delivery through SBC

This brief describes key examples, challenges and insights from family planning service delivery initiatives across the HC3 project.

Webinar: Making the Most of In-Service Communication: A Reference Guide to VMMC Counseling

This November 7, 2016 webinar VMMC walks users through the new VMMC In-Service Communication Best Practices Guide, which helps to ensure that the communication and counseling at VMMC sites is comprehensive and standardized across PEPFAR’s country programs.

Voluntary Medical Male Circumcision In-Service Communication Best Practices Guide

The U.S. President’s Emergency Plan for AIDS Relief’s (PEPFAR’s) Voluntary Medical Male Circumcision (VMMC) Technical Working Group(TWG) identified the need for a counseling reference guide during external quality assurance assessments conducted in several priority countries in 2013-2014. These assessments revealed inconsistencies in core content and key messages communicated to clients. The Communication Sub-Group (CSG) later confirmed the need for this guide by conducting a review of in-service communication (ISC) materials. A total of 37 communication materials used in nine countries, including training guides and job aides for group education and individual counseling, were reviewed as a purposive sample to gauge key topics covered in ISC/counseling activities across the VMMC service continuum.

Service Communication Implementation Kit

This I-Kit aims to help service delivery project managers effectively use service communication to enhance the impact of their project. It can be used to help increase demand for and uptake of services, and improve consistent long-term maintenance of healthy behaviors.

Webinar: SBCC Approaches to Provider Behavior Change

This September 27, 2016 webinar explored the application of SBCC for influencing provider behavior change. Panelists discussed the challenges in influencing provider behavior, particularly provider interaction with clients, the evidence for applying an SBCC approach to provider behavior change and examples of tools and specific approaches for influencing provider behavior.

Provider Behavior Change Implementation Kit

The Provider Behavior Change Implementation Kit (I-Kit) enables users to understand the barriers healthcare providers face, determine which barriers can be addressed by social and behavior change communication (SBCC) and develop an intervention to improve provider performance.

Factors Impacting the Effectiveness of Health Care Worker Behavior Change: A Literature Review

To maximize the impact of SBCC activities among HCWs, program designers and implementers must first develop an awareness of the barriers and facilitators that effect HCWs in providing these services.

Factors Impacting the Effectiveness of Community Health Worker Behavior Change: A Literature Review

A key step in designing and implementing effective SBCC programs for CHWs is understanding the barriers and facilitators that effect CHWs in providing these services.