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1

Factors Impacting the Effectiveness of Community Health Worker Behavior Change: A Literature Review

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Social and behavior change communication (SBCC), which uses communication to positively influence the social dimensions of health and well-being, is an important strategy for improving health services at the provider level. As community health workers (CHWs) play an increasingly important role in providing health services, there is also an increasing focus on to how to use SBCC strategies to build CHWs’ capacity to offer quality services to the c…

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Factors Impacting the Effectiveness of Health Care Worker Behavior Change: A Literature Review

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Social and behavior change communication (SBCC), which uses communication to positively influence the social dimensions of health and well-being, is an important strategy for improving health services at the provider level. With much of the responsibility for providing health care services falling on a cadre of professional health care workers (HCWs), particularly those in lower level facilities, there is an increasing focus on to how to use SBCC…

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Provider Behavior Change Implementation Kit

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The Provider Behavior Change Implementation Kit (I-Kit) enables users to understand the barriers healthcare providers face, determine which barriers can be addressed by social and behavior change communication (SBCC) and develop an intervention to improve provider performance. It is a two-in-one I-Kit that program managers can use to place Community Health Workers (CHWs) or Facility-Based Providers (FBPs) as the primary audience. Both include an …

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Webinar: SBCC Approaches to Provider Behavior Change

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This September 27, 2016 webinar explored the application of SBCC for influencing provider behavior change. Panelists discussed the challenges in influencing provider behavior, particularly provider interaction with clients, the evidence for applying an SBCC approach to provider behavior change and examples of tools and specific approaches for influencing provider behavior. The webinar was moderated by: Trish MacDonald, Senior Technical Advisor, O…

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Service Communication Implementation Kit

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Service communication is the use of Social and Behavior Change Communication (SBCC) processes and techniques to motivate health service-related behaviors among intended audiences across the continuum of care – Before, During and After services. By integrating SBCC into your service delivery projects, you can get more clients to health facilities, improve client-provider interactions, and increase the adoption and maintenance of healthy behaviors….

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Voluntary Medical Male Circumcision In-Service Communication Best Practices Guide

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The U.S. President’s Emergency Plan for AIDS Relief’s (PEPFAR’s) Voluntary Medical Male Circumcision (VMMC) Technical Working Group(TWG) identified the need for a counseling reference guide during external quality assurance assessments conducted in several priority countries in 2013-2014. These assessments revealed inconsistencies in core content and key messages communicated to clients. The Communication Sub-Group (CSG) later confirmed the need …

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Webinar: Making the Most of In-Service Communication: A Reference Guide to VMMC Counseling

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This November 7, 2016 webinar VMMC walks users through the new VMMC In-Service Communication Best Practices Guide, which helps to ensure that the communication and counseling at VMMC sites is comprehensive and standardized across PEPFAR’s country programs. The webinar was moderated by: Dan C. Rutz, Health Communication Specialist, Division of Global HIV/AIDS, Center for Global Health, Centers for Disease Control and Prevention Panelists included:…

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HC3 in Action: Enhancing Family Planning Service Delivery through SBC

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The HC3 in Action series documents and synthesizes HC3’s experiences and lessons learned on topics that cut across the project’s diverse portfolio of activities. Each brief draws from HC3’s work in 34 countries as well as initiatives, tools and resources developed at the global level. This brief describes key examples, challenges and insights from family planning service delivery initiatives across the HC3 project. Enhancing Family Planning Servi…